For the Writing Instruments

  1. What is Parker Warranty and Waterman Warranty?
  2. What are the different modes in writing instruments?
  3. What is Navigator Technology?
  4. What is the Twin feed system in a Fountain Pen?
  5. What is the difference between a Roller ball (RB) refill and a Ball pen (BP) refill?
  6. How much is the shelf life of a pen?
  7. How should a pen be placed while traveling in an aeroplane?
  8. What does the V system refer to in a Pilot pen?
  9. How do we differ between a Marker and a Hi-liter?
  10. How safe are the inks of all range of LUXOR pens when used by children or adults?
  11. What do you mean by a 3Dimple-technology in a Pilot pen?
  12. What is the specialty of OHP Markers?
  13. What is the basic use of Fiber Roller refills in Waterman pens?
  14. What are the different nibs in Waterman brand that affects the handwriting style of the user?

1. What is Parker Warranty and Waterman Warranty?

Your Parker & Waterman Writing instruments is guaranteed against failures due to faulty materials or bad workmanship throughout the life of the original owner. Damage caused to product due to impact or abuse by the customer, loss of a component or wear and tear is not covered by this warranty. This warranty is non-transferable.
“ Parker& Waterman reserve the right to define faulty product.”

All non-manufacturing defects in the product will be repaired or replaced free of cost once returned to any Parker / Waterman authorized Service Collection Center.


^top2. What are the different modes in writing instruments?

There are altogether four modes:
  • FP – Fountain Pens
  • RB – Roller Ball Pens
  • BP – Ball Pens
  • Pencils

^top3. What is Navigator Technology?

Parker RB refills are manufactured, using Navigator Technology wherein all the refills undergo air vacuum for instant writing. It contains low viscosity ink that gives pleasure of writing with a Fountain pens and convenience of a Ball pen.


^top4. What is the Twin feed system in a Fountain Pen?

Twin feed is a system in which air pockets and channels are created by special design that transfers ink from the reservoir to the nib.


5. What is the difference between a Roller ball (RB) refill and a Ball pen (BP) refill?

RB Refill contains low viscosity; water based ink and gives an effortless writing impression having higher ink lay down rate. BP Refill contains high viscosity; oil based ink, which is laid down more sparingly.


^top6. How much is the shelf life of a pen?

Except markers, which contain volatile solvents, all other products or refills manufactured in all ranges have a shelf life of 2years starting from the date of packaging of the product.


^top7. How should a pen be placed while traveling in an aeroplane?
The pen should be kept in horizontal position to avoid leakage of ink due to pressure difference at high altitudes during take off and landing of the aeroplane.


^top8. What does the V system refer to in a Pilot pen?
V system is a specialty of Pilot range, all Roller and Fountain pens where air tight and through mechanism system is used for instant writing every time. Also the transparency of the body provides view of remaining ink quantity in the product.


^top 9. How do we differ between a Marker and a Hi-liter?
Markers are used for permanency on porous or non-porous surfaces except in case of white board markers, which can be erased by a tissue on any non-porous surface.
Hi-liters are mainly fiber-tip based products being used for highlighting the written or printed matter because of its florescent quality of ink.


10. How safe are the inks of all range of LUXOR pens when used by children or adults?
All inks used in the refills of Waterman, Parker, Pilot, Luxor, Paper Mate, Louis Charron etc are environment friendly and non-toxic which do not contain heavy metals above the permissible limit as per EN71/3 European Standard.


^top11. What do you mean by a 3Dimple-technology in a Pilot pen?
3 Dimple technology is a patent of Pilot range in which the ball of the tip is being held with 3 dimples at 120 degrees on the round surface, which provides no rubbing of paper while writing, to avoid any scratchy feeling.


^top12. What is the specialty of OHP Markers?
OHP Markers are permanent on acetate or plastic surfaces and do not bleed under intense heat.


^top13. What is the basic use of Fiber Roller refills in Waterman pens?
Fiber roller refills are available for Waterman pens for giving a think writing to the user.


14. What are the different kinds of nibs in Waterman brand that reflect the handwriting style of the user?
Each nib in Waterman brand offers light or heavy handwriting that represents a person’s style and character.
  • Extra Fine – For light handwriting.
  • Fine – For Small, precise and light handwriting.
  • Medium – For a sliding and medium sized handwriting.
  • Broad – For more assertive, generous hand and for signatures.
  • Stub – A version of broad nib, with flat tip for thick vertical line.
  • Fine Oblique – Flat tip, beveled to the left for fine up & down strokes.
  • Broad Oblique - Flat beveled tip for broad up & down strokes.

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